Managing the increasingly complex Information Technology (IT) terrain is beyond the comfort and capabilities of most business owners, but a successful business depends on reliable technology to operate efficiently and competitively. The good news is you don’t have to become a tech guru. We can act as your guide. At Computers and Beyond, we offer a variety of Managed Services Plans to help your business run smoothly and give you peace of mind.
Run Your Business at Peak Performance
Most business owners know the disruption a technology malfunction can cause to their business, including lower revenue and harm to their business reputation. The savvy business owner doesn’t wait for problems to arise, but implements a Managed Services Plan to keep employee productivity and business performance high as part of their technology strategy.
When you choose Computers and Beyond to be your Managed Services Provider, we begin with a full audit of your IT infrastructure, looking for vulnerabilities and potential issues. Next, we immediately deploy appropriate solutions and continue monitoring your IT health.
With a Computers and Beyond Managed Services Plan, you can expect:
- Fixed-Fee Pricing
- Onsite Emergency Support
- System Monitoring and Alerts
- Back-Up Maintenance
- Workstation/Server Patching
- Virus and Malware Protection
These days, the fix-it when it breaks mentality no longer works in today’s fast-paced world. It costs you money and clients; something no business can afford to lose. We can tailor a Managed Services Plan to your business needs, goals and budget and help you avoid those scenarios. Now you can focus your attention on managing and growing your business, while we keep your IT infrastructure up-to-date and running smoothly.
We’ve compiled some of the common questions around Managed Services we typically get asked. If you have additional questions or want to discuss creating an IT plan for your business, please contact us at (507) 929-3631.
Is Managed Services Right for You?
Still not sure whether a Managed Services Plan is the best option for your business? Here are some questions to ask yourself to help you decide:
- Do you find out immediately if your data back-up fails or stops running? Do you know what to do if a back-up fails?
- Do you know if your server and all of your desktops have the latest anti-virus updates installed and are functioning correctly?
- Do you know if the latest security patches have been installed on your network?
- Do you know which computers are running out of memory, affecting user performance?
- Do you have one number to call for all of your technology service requirements? Do you know “who” fixes what?
- Are you and/or your employees able to focus on work and customers, rather than dealing with constant technology issues?
If you’ve answered “no” to any of the above questions, a Managed Services Plan may be right for you. Give us a call at (507) 929-3631 to discuss how your business may benefit from a Managed Services Plan.
Isn't Managed Services More Costly than Break-Fix?
This is a common misconception many business owners have. Understandably, adding another monthly fee to your business expense is something most owners want to limit and do very selectively. However, when you break down the expense of an IT emergency, most business owners discover a Managed Services Plan actually costs less in the long run.
If you wait until something breaks before you get assistance, you are forced to be reactive and the cost of an emergency fix can be astronomical. Whereas a Managed Service Plan is designed to prevent major issues from happening in the first place. It’s not fool-proof — nothing is — but in most instances, we catch problems before they wreak havoc on your business, and you don’t have to waste precious time when problems do occur trying to figure out who to call.
Additional cost-saving benefits of a Managed Services Plan include minimal downtime and improved employee productivity. Downtime is the enemy of every business. It means decreased sales, frustrated customers and paying employees who are unable to do their work. Ultimately, a Managed Services Plan helps you run your business efficiently while keeping your technology costs reasonable and fixed.
Why Managed Services vs Break-Fix?
A Break-fix Maintenance Service fixes problems as they happen, which means something needs to break or stop functioning before you realize there is a problem. The outcome may lead to a reduction of IT system performance to a complete shutdown of your business. This used to be the only option available to small businesses.
Now small business owners have a better, more affordable option with a Managed Services Plan to oversee their IT infrastructure. A Managed Services Plan focuses on the prevention of issues before they affect employees or clients and why businesses who value data and employee productivity choose a Managed Services Plan. It allows you to have an IT Department at a low-cost that is solely dedicated to keeping your business running smoothly, improving productivity and offering strategic solutions as your business grows.
These days, no successful business can afford the risk and stress of being reactive and not having a dependable IT system to support their business. A Managed Services Plan should be a part of your business plan.
5 Benefits of Managed Services
1. Peace of Mind.
The days of worrying about your IT are over. We remotely monitor all your systems, 24/7, looking for any potential issues and fixing them before they negatively affect your business.
2. Fast, Consistent Performance.
Over time, some parts of your system will naturally degrade in performance, which can decrease employee productivity and increase their frustration. We provide ongoing maintenance to make sure your network is functioning optimally and delivering the performance and reliability your business expects.
3. Secure Data.
Your data is your business life-line, and you need to be able to store, access and keep your data safe with confidence. You can rest easy knowing your most valuable data is kept safe and secure with our solid backup and disaster recovery plan.
4. Great Support.
Because we resolve most issues remotely and proactively, there’s no need to wait for a technician to arrive on-site and minimal downtime for your business. And if there is an issue that requires an onsite technician, we come quickly and you don’t have to waste time trying to figure out who to call.
5. Focus on Your Business.
Technology continues to grow more complex as does our reliance on it. It can be confusing and overwhelming to figure out what you need, how to install and maintain your IT network. We’ll take that off your hands, so you can focus on your business and customers. We’ll also provide strategic advice to make sure your IT infrastructure meets your growing business needs.